Cookie Policy
1. Introduction
This Cookie Policy applies to all users who browse the website.
During navigation, users are informed about the use of cookies and can manage their preferences at any time.
This policy is implemented in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Definition of Cookies
A cookie is a small text file stored on a user’s device when visiting a website.
Cookies are used to:
Ensure the proper technical operation of the website and services
Facilitate navigation and remember selected preferences
Analyse website performance and page traffic
Improve browsing experience and optimise functionality
Cookies do not directly identify users and collect only technical browsing data.
3. Types of Cookies Used
The website uses the following categories of cookies:
Necessary cookies: essential for website functionality, including security, cart operation and access to secure areas
Performance cookies: used to evaluate overall website performance
Statistical cookies: used to analyse traffic and usage of pages
Preference cookies: store user-selected settings
4. Purpose of Cookie Use
Cookies are used to:
Ensure website security and proper functionality
Adapt certain features to user preferences
Monitor technical performance and improve navigation
Enhance the overall quality of services provided by our store
The collected information is not used for purposes beyond those described in this policy.
5. User Consent
Upon first visit to the website, users are presented with a notice regarding cookie usage.
Users can:
Accept all cookies
Reject non-essential cookies
Customise preferences through available settings
Consent remains valid for a maximum period of 12 months.
6. Data Retention Period
The retention period of cookies varies depending on their function:
Technical cookies: stored for the duration of the session
Functional or analytical cookies: stored for up to 12 months
After the applicable period, data is deleted or anonymised.
7. Third-Party Cookies
The website may use cookies provided by third-party services, such as analytics or technical tools.
These providers apply their own data handling policies, which users may review independently.
8. Management and Deactivation of Cookies
Users may manage or disable cookies through their browser settings.
Disabling necessary cookies may limit certain website functions or restrict access to specific services.
9. Customer Contact — Store
For any enquiries regarding cookies or personal data protection, please contact:
Phone: +81 (708) 929 80 92
Email: yourhelpdesk@loftgoyard.com
Address: 3-21-5 HASHINOUCHI, IBARAKI-SHI, OSAKA 567-0805, JAPAN
Customer Service Hours: Monday to Friday, 8:10 AM – 5:10 PM (AEST), excluding Australian public holidays
Delivery Area: Australia
Our store ensures transparent use of cookies in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.